This privacy policy explains what information Castle Quay Shopping Centre collects about its website users and the procedures we have in place to safeguard your privacy.

1. Introduction

   This policy covers our use of personal information that we collect when you use this web site. From time to time, you will be asked to submit personal information about yourself (e.g. name and email address) in order to receive or use services on our website. Such services may include newsletters and competitions. By entering your details in the fields requested, you enable us and our service providers to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information we will act in accordance with the UK Data Protection Act 1998 and aim to meet current Internet best practice.

2. What Information is Collected?

   On certain pages of this web site, we ask you to submit the following information:

   • Your name
   • Your address
   • Your postcode
   • Your telephone number
   • Your email address
   • Your age group
   • Certain demographic information

   This site also uses a tool that collects your requests for pages and passes elements of them to search engines to assist them in indexing this site. We control the configuration of the tool and are responsible for any information sent to the search engines.

3. Who Collects this Information?

   Bray Leino collects this information on behalf of the Castle Quay Shopping Centre. Bray Leino are located in Filleigh, Devon, EX32 0RX, UK.

4. How Will This Information Be Used?

   The information will be used to allow us to respond to your queries. It will also be used to gather broad demographic information about users of the site and of the Castle Quay Shopping Centre. We may use it for marketing purposes, to send you details of special offers, promotions and services. We may send you a periodic newsletter. We may use the information to improve our web site, and to customise the web site based on your demographics.

5. What Communication Can You Expect From Us?

   We may use your contact details (email address and/or home address) to send you a periodic newsletter, and information concerning special offers, promotions and services. (See further down the page for details on how to opt out of any mailings).

6. With Whom May The Information Be Shared?

   Your information may be shared with third party service providers or agents acting on our behalf. These act as intermediaries only and do not retain your information. The information may also be passed to persons where required by law under a court order or subpoena.

7. What Security Procedures Are In Place To Protect The Information Collected?

   We use up-to-date industry procedures to protect your personal information. Information submitted is stored in a secured MS SQL database. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you via our websites.

8. Cookies

   "Cookies" are small bits of text that are either used for the duration of a session ("session cookies"), or saved on a user's hard drive in order to identify that user, or information about that user, the next time the user logs on to a web site ("persistent cookies").

   The Castle Quay Shopping Centre web site does not use persistent cookies to store personal information. We may however use session cookies to provide streamlined navigation throughout our site and for statistical analysis. These session cookies are deleted from the server soon after your session ends and are not collected or saved. You can set up your Web browser to inform you when cookies are set or to prevent cookies from being set. You can still use our web site if you do not accept the cookies, but you may be unable to use certain cookie-dependent features.

   Note: This website only monitors IP addresses of guests to access which pages are the most popular. These IP addresses are not linked to any personal data so all guests who use our website remain anonymous.

9. Opt-Out Procedure

   You may choose to modify or delete your personal information at any time. Additionally, you may choose to opt out of all further mailings.

   To change or delete your information, send us an email, with subject "Change Info" to this address: info@castlequay.co.uk
   To opt out of mailings, send us an email, with subject "Unsubscribe" to this address: info@castlequay.co.uk

10. Accessing Your Information

    You have the right to request a copy of the personal information that we hold about you and to have any inaccuracies corrected. (We charge £10 for information requests.) Please address requests to: Castle Quay Shopping Centre, Castle Street, Banbury, Oxfordshire, OX16 5UN